Step 2: A system form for Custom API will open up. Step 1: Go to your solution in the power platform, click on ‘New’ and select the Custom API. And every time this workflow gets triggered, it’ll call the custom API created by us, which will create a Phone Call activity associated to the same account with the due date set as the next day. However, while writing the previous blog, there wasn’t any way of using this custom API in workflows.īut recently, we did see an approach to make use of the custom API with workflows.įor demonstration purpose, we are creating a custom API that will be used in a workflow which will be triggered on creation of an account record. Microsoft recently introduced us to the Custom API feature which is a new way of creating custom actions in Dynamics 365 CRM as seen in our previous blog.
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